Privacy Policy
1. Introduction
This policy explains how NeoziaWallet collects, uses, protects, and shares your personal information when you use our services.
2. Data We Collect
We collect the following categories of data:
- Identification data: name, surname, address, email, phone number, date of birth.
- Usage data: logins, activity on the platform, transaction history.
- Technical data: IP address, device type, browser, technical logs.
- Verification data: ID documents, proof of address, selfies.
3. How We Use Your Data
- To provide and improve NeoziaWallet services.
- To create and secure your user account.
- To verify your identity (KYC, anti-fraud).
- To communicate with you (support, legal notices).
- To comply with legal and regulatory obligations.
4. Sharing Your Data
We may share your data with:
- Our technical providers and partners (payment, hosting, security).
- Competent authorities upon legal request.
- We never sell your data to third parties for commercial purposes.
5. Data Retention
Your data is stored only as long as needed to comply with legal obligations and ensure proper operation of NeoziaWallet. It is deleted after legal retention periods or upon request, unless legally exempted.
6. Security
We implement advanced security measures (encryption, access control, regular audits) to protect your data from unauthorized access, loss, or theft.
7. Your Rights
- Access, correction, and deletion of your data.
- Restriction or objection to certain processing.
- Right to data portability.
- To exercise your rights, contact us at support@neoziawallet.com.
8. Cookies and Similar Technologies
NeoziaWallet uses technical cookies to ensure the site functions properly and to improve your user experience. You can manage your preferences in your browser settings.
9. Policy Updates
This policy may be updated at any time to reflect changes in legislation or our practices. You will be informed of any significant updates.
10. Contact
For any questions, contact our team at: support@neoziawallet.com.