Privacy Policy
travix-gift.com is the ultimate global platform for all your prepaid top-up needs. Available in any country, at any time, and in any language, travix-gift.com supports multiple currencies to purchase over 16,000 prepaid products worldwide. To provide the best possible service, we sometimes need your personal data. We are committed to handling your personal information with the utmost care so that you don't have to worry about misuse.
When you use our services and visit the website recharge-crypto.com ("website"), your personal data will be processed.
What data is collected?
We collect the data you provide when you create an account, use our services, or contact us. This includes your name, email address, home address, date of birth, and phone number. Our customer support team may also use your order number and/or user ID when you have a question about your purchase.
We may also process login credentials, IP address, device information, behavioral and browsing data, analytics, cookies, and payment information. Depending on the product and the need to verify your identity, we may request additional information such as a copy of your ID or passport, and your banking details to verify the origin of funds.
Why is the data collected?
- To create an account for you upon registration;
- To process your order;
- To send you the newsletter with updates about our websites and products;
- To fulfill the contract between you and us;
- To prevent and combat fraud and cybercrime using appropriate prevention tools and systems;
- To improve our services and enhance the quality of our websites, as well as for direct marketing purposes (analysis, segmentation, audience creation, etc.);
- For other essential business purposes.
How is your data protected?
We take security measures to protect your personal data as effectively as possible. These include: access to personal data is protected by a username and password or login token; data is stored in a secure and separate system; we use secure (TLS) connections that protect all information exchanged between you and our website when you enter personal data; and we log all data processing activities.
Data retention period
We only retain personal data for as long as necessary to achieve the purposes for which it was collected. Once the data is no longer needed, it is securely deleted or fully anonymized, unless we are legally required to retain it for a longer period.
Sharing with third parties
In order to process your purchase, we may need to share your personal data with third parties (payment, analytics, marketing, customer support). Rest assured that we will never sell your data to anyone, and all these third parties are carefully selected and monitored to ensure the security of your data.
International transfers
If third-party processors located outside the European Union are used, data transfer can only take place to a country with an adequate level of protection recognized by the European Commission, or under standard contractual clauses provided for that purpose.
Cookies
Our site uses functional, analytical, and tracking cookies to ensure the site works correctly and to improve your user experience. Some cookies may originate from third parties.
Your rights
You can request access, rectification, deletion, restriction of processing, objection, or data portability at any time. For any request, contact: privacy@recharge-crypto.com
Complaints
If you believe your rights are not being respected, contact us at the address above or file a complaint with the CNIL.
Changes and contact information
We may update or revise this policy to reflect changes in our operations or in legislation. We recommend checking this page regularly to stay informed about any updates.
For any questions:
travix-gift.com – GDPR Service
Email: privacy@recharge-crypto.com